Delivery Information

Find below all the details you need about our shipping methods, delivery times, and tracking options to ensure your order arrives safely and on time.

Delivery Costs

All orders include free Standard UK Delivery.

Order Delivery Times

UK Standard: Delivered within 3 - 5 working days of you placing your order

Please note that our delivery times do not include weekends or bank holidays. Whilst we make every effort to work to these delivery times, we cannot accept liability for

Bespoke Orders Delivery Times

Bespoke Smooth Double Wall Cups: 15 Working Days from Artwork Approval

An Express Delivery Service is available for any urgent requirements, please contact us for more information.

Bespoke Ripplecups: 10 - 12 Weeks from Artwork Approval

Premium Cutlery: 12 - 14 Weeks from Order Placement

Lightweight Cutlery: 12 - 14 Weeks from Order Placement

Order Tracking

Once your order has been packed and despatched, you will receive a confirmation of shipping email.

This email will contain the allocated courier and tracking code which can be entered into the couriers tracking page to keep an eye on your orders progress.